Holiday Inn Palmdale/Lancaster

Holiday Inn Palmdale/Lancaster has been supported by Nextora for over a year now. Major Services performed include:

• Remote Computer Support - over 90% of issues were resolved instantly VIA remote support connections. We conducted most computer repairs in San Diego, in our offices! They do not have to wait for a technician to arrive on-site!
• Redesign and Upgrade of the guest wireless network, including a complete wireless survey. To see what a wireless survey would look like, click here.
• On-Site Computer Repairs and Diagnostics
• Email and Website integration. We were able to get the hotel up and running with their domain name, hipalmdale.com, this provides a professional appearance and is easy for customers to locate.

Carson Doubletree

The Carson Doubletree in Carson, CA is a full-service hotel located in the heart of Long Beach. It is the official hotel of the Home Depot Center. The Carson Doubletree requires a full-time IT solution to keep things running at their peak. Major Services performed include:

• Remote Computer Support
• IP Based Security Cameras - This lets them view security cameras from any computer that has an internet connection
• Email and Website management services
• Organization of network hardware. Most of the time, multiple vendors install gear and equipment without regard for organization and efficiency. We completely rewired and organized their server and routing equipment for optimal use. Having your communications equipment organized and documented is essential to keeping your network running in tip-top condition. Check out the photos below, click to enlarge!

Holiday Inn Palm Springs

The Holiday Inn Palm Springs is a full-service resort hotel located in Palm Springs, CA. They are in the process of receiving a "Ground Up" network design, implementation and management solution from Nextora. This property has been converted into a completely state of the art IT infrastructure to include the following:

• Dedicated Microsoft Exchange server - Providing total access to all emails, contacts and calendars to all personnel from anywhere. PDA and Windows Smartphone technology have allowed them to keep a internet and email presence during the construction phases of the hotel. When an email arrives, it is instantly delivered to a Windows Smartphone device; Email is still access able through traditional Microsoft Outlook as well.
• Complete Backup solution - They have received a complete backup solution that ensures minimal downtime in the event of a network disaster. The software used can reload and restore a user's computer and data in less than 10 minutes. In traditional network backup design this process would be long and tedious, taking much longer (approx. 8-10 hours).
• IP Based Camera Network - Cameras are designed to react and record based upon movement on-screen, doors opening or closing, etc. Cameras are recorded on a hard disk so there is no need to switch our tapes, quality never degrades over time. All footage and live camera feeds are available from anywhere there is an internet connection.
• Integration of Proprietary Systems - Nextora acts as the liaison between management and third party vendors. Initial implementation of proprietary hotel management systems can be challenging. Lots of documents to read and lots of technical data. We sorted this all out for them and planned one system that integrates all of their systems together. This streamlined approach from the beginning greatly reduces the total cost of ownership of these products.

For San Diego Computer Repair services call us at 858-863-4175.